Refund policy

Return Policies
Orders are eligible for refund or exchange only if returned in original packaging, undamaged, unaltered and within a 7 day period. A return authorization number is required. This can be obtained by emailing sales@bulletdesigns.com. Refunds or exchanges are available solely at the discretion of Bullet Designs® Inc. Refunds will be credited to the same card used during purchase. If returning a gift, proof of original purchase from Bullet Designs® Inc must be provided. If proof is not provided, Bullet Designs® Inc is under no obligation to offer a refund or an exchange. Bullet Designs® Inc is not responsible for return shipping costs.

Warranty
All Bullet Designs® Inc merchandise is guaranteed for 30 days from date of sale to be free from materials or workmanship defect. This warranty does not cover normal wear and tear such as normal wearing of silver or gold plating, chain breaks, scratches, dulling, fading or obvious abuse. Upon complete inspection, Bullet Designs® Inc will determine if repair, replacement, credit or refund is due. No other implied or expressed warranties, including the fitness of the products for a particular purpose, will be honored.

Sale items
Only regular priced items may be refunded, unfortunately sale items and custom engraved items cannot be refunded.